Americans are less likely to use Virtual Services after COVID

Covid 19 pandemic introduced many industries with virtual and digital space.

However, new poll suggests that many Americans don't want to rely on virtual services after COVID-19

Also, many feels that this option should available in the future as well.

Close to half or more of U.S. adults say they are not likely to avail virtual services after COVID-19 pandemic is over.

This includes attending virtual activities, receive virtual health care, have groceries delivered or use curbside pickup

Less than 3 in 10 say they’re very likely to use any of those options at least some of the time.

Still, close to half also say it would be a good thing if virtual options for health care, for community events and for activities like fitness classes or religious services continue after the pandemic.

The poll of 1,001 adults was conducted May 12-16 using a sample drawn from NORC’s probability-based AmeriSpeak Panel.


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